Online Account Access for Edom Water

Welcome to our online payment website. All customers must first register your account online. You should have your latest bill handy to register your account. Please review the important information below:

We accept Visa, MasterCard, AMEX and Discover (3% +$1 fee) along with eChecks ($1.25 fee).

** SIGN UP FOR TEXT MESSAGE OR eBILLS(EMAIL BILL)**
With the ongoing issues from the postal service, please take advantage of our TEXT MESSAGE BILL or eBILL options. You can sign up for either of the options for FREE! This ensures you will know your bill amount due each month. To gain access to these options, you must create an online profile and sign up. PLEASE NOTE: You DO NOT have to make a payment to use these features. If you sign up for both options you will only receive notice via TEXT MESSAGE, it will not send you both.
If you sign up for TEXT MESSAGE Bills, you still receive a paper bill in the mail.
If you sign up for eBILLS (Email bill) you WILL NO LONGER receive a paper bill in the mail.
If you sign up for both (TEXT MESSAGE BILL and eBILL) you WILL NO LONGER receive a paper bill in the mail.

**PLEASE NOTE - CUSTOMERS WITH MULTIPLE ACCOUNTS**
You will need to create an online login for each account (register each account separately).

Each registered account will need to be specific to your account number.
EXAMPLE: Acct 001 & Acct 002
Login #1: ABC001 - Acct 001
Login #2: ABC002 - Acct 002
*When registering, you will be able to search, each time, for the account number to associate with the account you are creating.

Once you've registered each of your accounts, you will then be able to login to each and view that accounts balance and then set up whatever preference you want for that account (auto payments, eBill, text message bill, etc.)

If you have multiple accounts you want to pay all together, you will need to pay through the QUICKPAY option. This will allow you to add an additional account to your payment.

**PLEASE NOTE - VFD Contribution**
We are working to fix the missing $4 VFD Contribution, included on some customers' bills. The donation is not being included with the balance in customers online account portals. **Again, this only applies to customers who have elected to include the $4 donation. We are hoping to have this fixed on the next billing cycle. Customers who wish to include the $4 VFD contribution can do so, it will be reflected once your payment is entered into the system.

Enter your information below to log in.

Username:		This website is protected by 128-bit SSL security
Password:		This website is protected by 128-bit SSL security
	Logging in...
	Forgot your password or username?
You need to be registered in order to view your account.

Quick Pay

Forgot your password? No problem.

Step one is to re-validate your account information, just like when you first signed up.

Just provide all of the information indicated below so we can validate your account and change your password.

Forget your username, too?

When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.

Your Username:
Account Number:
ZIP Code:

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Not registered at all?

If what you really wanted to do was register your account for the first time, just click here to get started.

Great! Almost there!

Please choose a new password which is at least 6 characters long, including at least one number.

New Password:
Confirm New Password:

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Register Your Account

First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.

**CUSTOMERS WITH MULTIPLE ACCOUNTS** You will need to create an online login for each account (register each account separately). Each registered account will need to be specific to your account number. EXAMPLE: Acct 001 & Acct 002 Login #1: ABC001 - Acct 001 Login #2: ABC002 - Acct 002 *When registering, you will be able to search, each time, for the account number to associate with the account you are creating. Once you've registered each of your accounts, you will then be able to login to each and view that accounts balance and then set up whatever preference you want for that account (auto payments, eBill, text message bill, etc.) If you have multiple accounts you want to pay all together, you will need to pay through the QUICKPAY option. This will allow you to add an additional account to your payment.

Account Number:
ZIP Code:

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Are you the Owner or Renter?

Please indicate whether you are the owner or tenant of the property listed below.

Service Address:
If Edom Water has received written authority from the property owner authorizing you to act on their behalf and take full responsibility for the account, choose owner. If Edom Water has received written authority from the property owner to provide you with a duplicate bill, choose tenant. *This is required before you can create an online account access profile.* Please see our Terms of Service below for more details.

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Is this information correct?

Account Number:
Name:
Service Address:
Mailing Address:

Please review the information above carefully. Is everything correct?

Please contact customer service.

Great! We found your account.

Account Number:
Name:
Service Address:
Mailing Address:

Now let's create your online profile and get you logged in.

Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.

Username:
Email:
Confirm Email:
Password:
Confirm password:

	I agree to the Terms of Service.

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If you forgot your username...

Fill out all of the fields below and remember...

You must use the same email you used when you signed up.
You will only receive an email if all of the information you provide here matches what we have on file.
For security reasons, failure to match information here will simply result in no email. That is, no on-screen notification will occur for mismatched input.

Your Email:
Account Number:
ZIP Code:

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Check your email.

If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.

If you do not get your email, within 30 minutes, you will need to contact Edom Water at 903-852-5055 for further assistance.

Welcome to Online Account Access for

Edom Water